Shift4 One Settings

Here you can find out what settings you can configure on your Shift4 One terminal.
Feel free to check out our video on YouTube as well.
Please note that the menu navigation shown in the video may change after an update, and the menu items mentioned may be located elsewhere.
(This video is also available in other languages on YouTube.)

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1. On your terminal’s home screen, open the Shift4 One app (formerly the SkyTab Solo app).
2. Use the three-dot menu to access the Shift4 One app settings.

he screenshot shows the available menu items in the hamburger menu of the Shift4 One app. The menu provides access to the “Payment Transactions,” “Reports,” “Help,” and “Settings” sections.

Information and settings in the three-dot menu

You can protect access to the menu using a PIN.

Transactions	Here you can view all payment transactions made at this terminal and filter them by status: Synchronized The transactions have been transmitted to the server. Pending transactions The transactions have not yet been transmitted to the server.
Reports	Here you can view the transaction reports directly on the terminal.
	Location transaction report	This report includes the transactions from all terminals at a site. You can view different time periods. e.g.  Current business day Last business day Custom date ... NOTE: You can print the reports by clicking the printer icon.
Help
	Product Improvement	Here you can provide feedback to help improve the product.
	System information (example)	Here you will find information about the device.
	Report a bug	Here you can report a bug.
	Shift4 Support	A QR code is displayed here. Scan it with your mobile device to go directly to Shift4's WhatsApp chat support. To use WhatsApp chat support, you need an active WhatsApp account.
Settings	These subitems appear when you open the “Settings” menu. NOTES: You can secure access using PIN protection (under “Additional Features”). When you open the menu for the first time, you’ll see the menu items “Personal Profile” and “Business Profile.” Once your personal profile and a business profile have been set up, these two items will disappear. Instead, the “Employees” item will appear.
	Employees	Here you create a user for the terminal; this user will be appear on the reports.
	Payments	Navigation Here you can specify whether the terminal returns to the home screen after the payment transaction. Suggested Amounts Here you can enter three fixed amounts, provided you have enabled the “Enable Custom Amounts” toggle. Tenders Here you can specify which payment methods are allowed to be accepted and processed by the terminal.
	Tax	This option is not available for the Europeam market.
	Tip	Enable Tipping Here you can specify whether it is generally possible to register tips via the terminal. Enable Default Tip Selection Here, you can specify which suggested tip amounts are displayed by default. Enable Threshold Amount Here you can specify whether a tip is automatically added for orders above a certain amount. Minimum threshold amount The saved tip amount is automatically added starting at this amount. Default  Here you define the tip amounts that are suggested by default at checkout. Using the three-dot menu, you can edit the percentage and the fixed amount, as well as define the default amounts.
	Receipts	Receipts Business name The name you enter here will appear on the receipt. Receipt business phone The phone number you enter here will appear on the receipt. Receipt Business address  The address you enter here will appear on the receipt. Payment Receipts Here you can specify whether a prompt to request a second receipt appears after payment.
	Additional Features	Enable Kiosk Mode Here you can specify whether only the Shift4 payment app can be used on the terminal or whether users can switch to the home screen and access other apps. Enabling this prevents unauthorized persons from accessing the device’s settings. Enable Gift cards This option is not available for the European market. Enable PIN protection  Here you can protect the following menu items from unauthorized access using a 6-digit PIN: - Payment transactions, reports, and settings

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